Mental Health Providers Struggle to Meet Demand During COVID-19 Pandemic

The number of people in need of mental health services has surged since the first coronavirus case was confirmed in the U.S. more than a year ago. But many say that they are languishing on waiting lists, making call after call only to be turned away, with affordable options tough to find. Providers are stretched thin.

According to a poll by the American Psychological Association, 74 percent of psychologists surveyed said they were seeing more patients with anxiety disorders compared with before the pandemic and 60 percent said they were seeing more patients with depressive disorders.

Online therapy platforms have also seen a rise in demand during the pandemic. The chief growth officer of a telehealth provider with more than 62 million members in the U.S. said their online therapy and psychiatric care services increased fivefold in 2020 compared with 2019.

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